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You’ve poured your heart into your restaurant, but if your website isn’t up to par, you’re leaving money (and empty tables) on the table. In today’s digital-first world, your website is often the first—and sometimes only—impression you make on potential guests. Let’s break down the most common mistakes that drive customers away, and show you how to fix them fast (with a little help from Mobal).
Check out our guide for How to Build a Restaurant Website That Gets More Bookings
The Mistake:
Over 60% of restaurant searches happen on mobile devices, but many sites still look terrible or break on smartphones.
The Fix:
Use a mobile-first website builder like Mobal’s website builder to ensure your site looks and works perfectly on any device. Mobal’s platform is designed specifically for restaurants, so you can be confident your site is fast, responsive, and easy to update.
The Mistake:
Nothing frustrates customers more than hunting for your menu—or finding one that’s out of date.
The Fix:
With Mobal, updating your menu is a breeze. Keep your menu front and center, updated, and easy to read (no PDFs!). Use clear sections and appetizing images, and update prices and specials regularly—all from one simple dashboard.
The Mistake:
If your site takes more than a few seconds to load, most visitors will bounce.
The Fix:
Mobal’s platform is optimized for speed, so you never lose a customer to a spinning wheel. Compress images, minimize plugins, and let Mobal handle the heavy lifting with reliable, lightning-fast hosting.
The Mistake:
Customers expect to book a table or order food online—if they can’t, they’ll go elsewhere.
The Fix:
Integrate online reservations (OpenTable, Resy) and online ordering (DoorDash, Uber Eats, or your own system) directly through Mobal. Mobal makes these integrations simple, so you can capture every hungry customer.
The Mistake:
If guests can’t quickly find your address, phone number, or directions, they’ll give up.
The Fix:
Display contact info and a clickable map on every page—preferably in your header or footer. With Mobal, adding and updating your contact details is quick and seamless, and you can sync your info across Google, Apple, and more.
The Mistake:
Blurry, dark, or unappetizing images make your food look unappealing.
The Fix:
Mobal’s website builder makes it easy to showcase high-resolution, mouth-watering photos that do your dishes justice. Invest in professional photography or use Mobal’s built-in tools to keep your gallery fresh.
The Mistake:
Potential guests want to know what others think. If you’re not showing off your great reviews, you’re missing out.
The Fix:
Highlight Google reviews, testimonials, or press mentions right on your homepage. Mobal lets you pull in your best reviews and display them beautifully, building trust with every visitor.
The Mistake:
If your site doesn’t communicate what makes your restaurant special, you blend in with the crowd.
The Fix:
Feature your story, chef, signature dishes, or unique experiences. Mobal’s flexible templates help you spotlight what makes you different, so you stand out from the competition.
The Mistake:
If your website isn’t optimized for local searches, you’re invisible to nearby diners.
The Fix:
Use keywords like “best pizza in [Your City],” keep your Google Business Profile updated, and link to your location on Apple Maps and Google Maps. Mobal’s local marketing tools make it easy to manage all your listings and boost your local SEO—no tech wizardry required. Learn more about local SEO for restaurants.
The Mistake:
If visitors don’t know what to do next, they’ll leave.
The Fix:
Add clear, bold buttons: “Book a Table,” “Order Online,” “View Menu.” With Mobal, you can easily add and update calls-to-action anywhere on your site, guiding guests to take action—every time.
Fixing these common mistakes doesn’t require a tech degree—just a willingness to put your customers first. Start with the basics: mobile optimization, clear menus, fast load times, and easy online booking. With Mobal’s all-in-one website and marketing platform, you can keep your site fresh, fast, and customer-friendly—so your restaurant is always the first choice, online and off.
Ready to give your website a makeover?
Check out our or get started with Mobal’s website solutions today.
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