Privacy Policy
Mobal Oy (“Mobal”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, products, and services (collectively, the “Services”).
By using our Services, you agree to the practices described below.
1. Information We Collect
A. Information You Provide
We collect personal data you voluntarily provide, such as:
- Name, email address, phone number
- Business name and address
- Account login credentials
- Billing and payment information (handled via third-party processors)
- Feedback and communications
B. Information Collected Automatically
We collect certain information automatically, including:
- IP address and device identifiers
- Browser type and system information
- Usage patterns and session data
- Location data (if enabled)
- Cookies and similar technologies
C. Information from Third Parties
We may receive personal data from:
- Integrated platforms (e.g. HubSpot, Google Business Profile)
- Ad networks (e.g. Meta Ads)
- Analytics providers (e.g. Google Analytics)
- Public sources or commercial data vendors
2. How We Use Your Information
We use personal data to:
- Provide and operate the Services
- Personalize and improve the user experience
- Communicate with you regarding support, updates, or marketing (with consent)
- Process payments and issue invoices
- Analyze usage trends and optimize performance
- Comply with legal obligations and protect legal rights
3. How We Share Your Information
Marketing
We do not rent, sell, or share your personal information with affiliates or third parties for their direct marketing purposes unless we have your explicit permission.
Analytics Partners
We may use analytics tools such as Google Analytics to collect and process certain usage data. These tools may collect data about your use of other websites, apps, and online services over time.
Legal Requirements and Disclosures
We may access, preserve, or disclose your personal information if we believe it is required or appropriate to:
- Comply with legal obligations or requests from law enforcement
- Respond to your inquiries
- Protect your, our, or others’ rights, property, or safety
Mergers, Sales, or Other Asset Transfers
We may disclose or transfer personal data to potential buyers, legal advisers, or other third parties in the event of a merger, acquisition, financing, reorganization, or sale of assets.
With Consent
We may share your data for any other purpose, but only if you give us permission.
4. Your Choices
Location Information
You can disable location sharing through your device settings. However, location data is core to many Mobal services, and disabling it may limit functionality.
Marketing Communications
You can unsubscribe from marketing emails via the unsubscribe link. Even if you opt out, we may still send you non-promotional service messages.
Do Not Track
Currently, we do not respond to “Do Not Track” signals, as there is no consistent standard for such responses.
5. Third Parties
Our Services may link to other websites or services we don’t control. We’re not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party site before providing your information.
6. Data Security
We use physical, administrative, and technical safeguards to protect your data, including encryption, access controls, and secure storage. However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your data only as long as necessary to:
- Deliver the Services
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
We securely delete or anonymize data when it is no longer needed.
8. International Visitors
Our Services are primarily operated in [Insert Region, e.g. the European Union]. If you use our Services from outside the EU, your data may be transferred to and processed in other jurisdictions with different data protection laws. By providing your data, you consent to such transfers.
9. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we’ve collected such information, please contact us at hello@mobal.io.
10. Your Rights (for EU/EEA Residents)
You have the right to:
- Access or receive a copy of your data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise any of these rights, email us at hello@mobal.io.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We’ll post updates on this page and notify users via email or in-app messages when significant changes are made. The revised version is effective when posted.
12. Contact Us
Mobal Oy is responsible for processing your personal information.
Contact Information:
📧 Email: hello@mobal.io
🏢 Address: Lilla Robertsgatan 9, 00130 Helsingfors, Finland
If you have questions about your privacy, data handling practices, or this Privacy Policy, please reach out to us at the above contacts.