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March 1, 2023

Automating Google Business Profile Management: How Mobal Helped a Digital Agency Save 15 Hours a Week

March 1, 2023
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About
Digital agency uses Mobal to automate business profile management and improve customer satisfaction.
Locations
Nordics
Industry
Digital Agency
Company size
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A digital marketing agency specializing in local SEO used Mobal, an AI-powered platform for business profile management, to automate many of the manual tasks involved in managing Google Business profiles. By using Mobal, the agency was able to save an average of 15 hours per week on managing Google Business profiles, allowing them to focus on more strategic tasks. The platform also provided data-driven insights and improved online visibility and client satisfaction.

The Challenge

A digital marketing agency specializing in local SEO, was facing a challenge in managing its clients' Google Business profiles. The agency's team was spending hours each week manually updating the profiles, responding to reviews, updating opening hours and analyzing performance data. This left little time for the team to focus on other important tasks, such as developing new marketing strategies, creating content, and building relationships with clients.

The Solution

To address this challenge, the agency turned to Mobal, an AI-powered platform for business profile management, local SEO and reputation management. With Mobal, the agency was able to automate many of the manual tasks involved in managing Google Business profiles. The platform' automation features allowed the team to quickly update information such as opening hours and respond to reviews.

Features used by the agency

The Results

The results were impressive. By using Mobal, the agency was able to save an average of 15 hours per week on managing Google Business profiles. This time was repurposed towards more strategic tasks that directly impacted the agency's bottom line, such as creating new marketing campaigns and improving client relationships.

In addition to the time savings, the agency was able to provide even more value to its clients. Mobal's  optimization suggestions allowed the agency to improve its clients' online visibility. The automation features also allowed the agency to respond to reviews in a timely manner, improving customer satisfaction and reputation.

Overall, Mobal has been a game-changer. By automating manual tasks and providing AI-powered insights, the agency has been able to save time, improve its clients' online visibility, and provide even more value to its clients.

The bottom line

  • 15 hours per week saved on managing Google Business profiles
  • Repurposed time towards more strategic tasks
  • Improved clients' online visibility
  • Provided data-driven insights for making decisions
  • Improved customer satisfaction and reputation
  • Significant improvements in clients' Google Business profiles, including increases in website visits, phone calls, and customer reviews
  • Positive feedback from clients

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Real-World Impact

Since implementing Mobal, the agency has seen significant improvements in its clients' Google Business profiles. For example, one client saw a 25% increase in website visits and a 15% increase in phone calls after just one month of using the platform. Another client saw a 20% increase in customer reviews and a 10% improvement in their overall rating.

In addition to these metrics, the agency has also received positive feedback from its clients. They appreciate the faster response times to reviews, the improved visibility on Google, and the agency's ability to provide data-driven insights.

Conclusion

By automating manual tasks and providing AI-powered insights, the agency has been able to save time, improve its clients' online visibility, and provide even more value to its clients.

The real-world impact of Mobal is evident in the improved metrics and positive feedback from clients. If you're looking to streamline your local SEO and reputation management efforts, Mobal is definitely worth considering. Book a demo to see Mobal in action.

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