Fix Incorrect Business Hours on Apple Maps: Step-by-Step Guide
Incorrect business hours on Apple Maps can frustrate customers and cost you sales. Here’s how to quickly update your listing, keep your hours accurate everywhere, and make sure customers always know when you’re open.
Accurate hours build trust: Customers rely on Apple Maps for up-to-date info—don’t let them down.
You’re in control: Updating your hours is simple and fast with Apple Business Connect (and even easier with Mobal).
Consistency is key: Keep your hours synced across all platforms to avoid confusion and lost business.
Why Are My Business Hours Wrong on Apple Maps?
Even if you’ve set your hours correctly, Apple Maps can sometimes display outdated or incorrect information. Here’s why:
User-Submitted Edits: Anyone can suggest changes to your business info. If enough users submit edits, Apple may update your hours automatically.
Third-Party Data Sources: Apple pulls information from various directories and data aggregators. If your hours are outdated elsewhere, they may be reflected on Apple Maps.
Infrequent Updates: If you haven’t updated your hours in a while, Apple may rely on other sources or user suggestions.
Seasonal or Temporary Changes: If you change your hours for holidays or events but don’t update your listing, Apple Maps may revert to old info or display incorrect times.
Verification Issues: If your business isn’t verified or loses verification, you may lose control over your listing, allowing incorrect info to appear.
Pro tip: Keeping your hours up to date everywhere (not just on Apple Maps) is the best way to prevent confusion.
Visit the Apple Support website or use the Apple Support app.
Choose the "Maps & Navigation" category.
Select the specific issue related to business hours.
Follow the prompts to connect with Apple Support through chat, phone, or email.
Apple Support is equipped to promptly handle urgent corrections, ensuring that accurate business hours are reflected on Apple Maps.
Pro Tips for Keeping Hours Accurate Everywhere
Use Mobal for effortless updates: With Mobal, you can update your business hours across Apple Maps, Google, Facebook, and more—all from one dashboard.
Set reminders: Review and update your hours monthly, especially before holidays or special events.
Monitor customer feedback: If guests mention incorrect hours in reviews, act fast to fix them and reply to show you care.
FAQ
Q: Why does Apple Maps show the wrong hours for my business? A: Common reasons include user-submitted edits, outdated info from third-party sources, infrequent updates, or verification issues.
Q: How long does it take for changes to appear on Apple Maps? A: Most updates go live within minutes, but some may take up to 24 hours.
Q: Can I update hours for multiple locations at once? A: Yes—with Mobal, you can manage hours for all your locations in one place.
Q: What if my business hours change temporarily? A: Use the “Special Hours” feature in Apple Business Connect to set temporary changes for holidays or events.
In Summary
Don’t let outdated hours turn customers away. Keeping your Apple Maps listing accurate is simple—and with Mobal, it’s effortless across every platform. Update your hours, keep your guests informed, and make every visit a great one.
Ready to save time and keep your business info accurate everywhere? Try Mobal and never worry about outdated listings again.
Get started today
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