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Discover how Mobal's unique approach to customer support has earned us G2's High Performer status and the #1 rating for quality of support. Learn about our hands-on strategy where every team member dedicates a day each week to support, fostering empathy, breaking down silos, and continuously improving our service.
At Mobal, exceptional customer support is at the heart of a successful business. This philosophy isn't just a slogan for us—it's woven into the fabric of how we operate every single day. Our unique approach to customer support has earned us recognition as a "High Performer" on G2, where we're also rated #1 for quality of support.
So, what's our secret? It's simple: we make sure every team member, regardless of their role, dedicates one day a week to working directly with our support function. This hands-on approach ensures that everyone—from developers to marketers—understands our customers' needs and challenges firsthand.
We know that the best products are built by people who truly understand the users they serve. By having everyone pitch in on support, we break down silos and ensure that insights and feedback flow freely across the entire company. This direct interaction with customers helps us catch issues early, brainstorm solutions collectively, and continuously refine our product.
This method isn't just about solving problems; it's about fostering a culture of empathy and continuous improvement. When developers hear a customer's pain point directly, they can think about it while coding. Marketers can tailor messaging more effectively when they understand a user's struggle. It's a win-win for everyone involved.
Our commitment to outstanding support hasn't gone unnoticed. We're thrilled to be recognized as a High Performer on G2, and being rated #1 for support quality is a testament to our team's dedication to caring for our customers. These accolades prove that our approach is working and inspire us to keep pushing the envelope in how we support our customers.
As we continue to grow, we remain committed to this hands-on, all-in approach to customer support. We believe it's the best way to stay connected to our users and continue delivering the exceptional service they expect from Mobal.
Whether you're a long-time user or just getting started, know that we're here to support you every step of the way.
Restaurants already trust Mobal to keep their listings accurate across Google and Apple. The website was the one part of their online presence still managed separately, with a different tool and a different login. Now it's part of the same system.
Every hour your site shows the wrong hours or an old menu is an hour a customer can be misled or turned away. And every evening spent editing a website is an evening away from the kitchen. Restaurant Websites removes both.
Customers can buy gift cards directly on the site and book a table through an added widget like TableOnline. An ordering button links out to your provider, such as Wolt. Your location details, menu, hours, and special hours stay in sync with your Google and Apple listings.
Choose from eight supported languages (English, Finnish, Swedish, Estonian, Russian, French, Spanish, and German) at launch and add translated versions of your site with a few clicks. More languages on request.
Restaurant Websites gives you a strong base built specifically for restaurants: the pages, layouts, and search foundations designed to help guests find and use your site. You can apply your own branding, colours, images, and pages on top.
Yes. You hand over your domain and keep it.
€29 per website per month, as an add-on. You can build and preview a site free in the demo before committing.
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