Mister French Group x Mobal: Taking Control, Turning Reviews Around, and Owning the Conversation

When your reputation is on the line, you can’t afford to let negative reviews run the show. Mister French Group partnered with Mobal to flip the script—taking charge of their online presence, turning negatives into positives, and making every guest’s voice count.

12 Restaurants

Company Size

Food & Beverage

Industry

Sweden

Location

“Mobal’s experts are always on time and on the spot, that's a promise that delivers. The main benefits for us: quick service, great control of our business profiles, and better reviews online. 100% recommend.

Micke Trygg, Marketing Director

How their online experience changed

Before Mobal

The lack of review replies and follow-up meant missed opportunities to win back guests and show they cared.
Updates to business profiles were manual, inconsistent, and handled ad hoc by the creative team, with no clear process or control.
Negative reviews were piling up, and Mister French Group had no real way to manage or respond—leaving their reputation vulnerable and their team frustrated.

After Mobal

Full Control, Real-Time Responses: With Mobal, Mister French Group now manages all 12 restaurant profiles from one dashboard. Every review gets a timely, thoughtful reply—turning unhappy guests into loyal fans and showing the world they care.

Stronger Reputation, Better Reviews: Mobal’s expert support helped flip the narrative. Negative trends are reversed, positive reviews are on the rise, and Mister French Group’s online reputation is stronger than ever.

Effortless Collaboration, Maximum Impact: The team saves hours every week, thanks to Mobal’s proactive reminders, follow-ups, and hands-on service. Updates are fast, collaboration is easy, and the brand’s online presence is always on point.

Find out how Mister French Group, a popular restaurant chain in Sweden, use Mobal to improve their online presence and customer satisfaction. With Mobal, they've turned negative reviews into positive ones and taken control of their online content. Read on to find out more about their story.

The Challenge: Losing Control of the Online Narrative

Mister French Group is all about creating standout dining experiences across Sweden. But before Mobal, their digital reputation was slipping. Negative reviews went unanswered, and the creative team was left scrambling to update business profiles manually—without a clear process or enough time. The result? A lack of control over their online narrative, missed chances to win back guests, and a digital presence that didn’t reflect the high standards of their restaurants.

The Turning Point: Discovering Mobal

Everything changed with Mobal. Now, Mister French Group manages all 12 venues from a single, intuitive dashboard. Mobal’s proactive reminders and expert support mean every review—good or bad—gets a thoughtful, timely response. This not only turns negative experiences into positive ones but also shows every guest that their feedback matters.

The Solution: Effortless, Centralized Management

With Mobal, the team can update business information, respond to reviews, and monitor their online reputation in real time, all without the manual hassle that used to slow them down. Updates are fast, collaboration is easy, and the brand’s online presence is always on point.

The Impact: More Control, Better Reviews, Stronger Brand

The impact is clear: their Google profiles are always up to date, reviews are trending positive, and customer engagement is on the rise. The group has regained control over their brand story, ensuring that what customers see online matches the exceptional experience they deliver in person.

Why Mobal? Service, Speed, and Peace of Mind

For Micke Trygg and his team, Mobal isn’t just a tool—it’s a partner that delivers quick service, reliable results, and the peace of mind that comes from knowing their digital reputation is in expert hands.

The Bottom Line: Reviews as a Growth Engine

With Mobal, Mister French Group has transformed review management from a pain point into a powerful marketing advantage. They’re not just keeping up—they’re leading the conversation, building trust, and attracting more diners than ever.

Want to see your reviews, reputation, and customer satisfaction soar? Get Mobal -> Turn every guest interaction into a growth opportunity.

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